Welcome to Souq Sinai. These Terms & Conditions govern your use of the Souq Sinai website, mobile applications, and related services (the "Platform").
By using the Platform, creating an account, or posting a listing, you acknowledge that you have read and understood these Terms and agree to comply with them, together with other policies published on the Platform.
Souq Sinai is a classified advertising and technology platform that facilitates communication between users and advertisers.
Unless expressly stated otherwise, Souq Sinai does not own, sell, or purchase products or services listed by users, does not represent buyers or sellers, does not act as their agent, and is not a party to agreements or transactions between users.
Negotiations, agreements, and transactions between users are conducted at their own responsibility, subject to rights and obligations imposed by applicable law.
Users must provide accurate information when creating and using an account and are responsible for protecting the confidentiality of their login credentials.
Users are responsible for activity conducted through their accounts to the extent permitted by law and should notify us if they suspect unauthorized use.
Use of the Platform must comply with applicable laws. Where a user does not have the legal capacity required for a particular transaction, any legally required authorization must be obtained.
Advertisers are responsible for the content they publish, including descriptions, images, prices, locations, specifications, condition, and other information associated with their listings.
Information must be accurate and not misleading and must not violate applicable laws, the rights of others, or Platform policies.
Souq Sinai may, subject to applicable law and Platform policies, review, reject, hide, or remove non-compliant listings and restrict or suspend accounts where there is a legitimate reason to do so.
Users must not use Souq Sinai to advertise or promote illegal products or services, fraudulent or misleading content, or material that infringes intellectual property, privacy, or other rights.
Users must also comply with any additional restrictions established by Souq Sinai policies and applicable laws and regulations.
Users are responsible for carrying out appropriate checks before entering into an agreement or making a payment, including verifying the other party where appropriate, listing accuracy, product or service condition, price, ownership, and relevant documentation.
We recommend that users do not send money or hand over products before verifying transaction details and never share passwords, verification codes, or confidential banking information with others.
Agreements concerning price, delivery, inspection, warranties, payment, refunds, or other transaction terms are made directly between the relevant parties unless Souq Sinai expressly provides a specific service stating otherwise.
The Platform does not guarantee completion of transactions between users or the quality, safety, legality, or conformity of products or services with an advertiser's description, except where required by applicable law.
Souq Sinai may offer paid services or packages, including options that increase the visibility of listings. The applicable price, duration, and principal features will be presented before purchase.
Purchasing a paid service does not guarantee the sale of an item, a particular number of views or messages, or any specific commercial result.
Cancellations and refunds, where applicable, are governed by the Refund Policy published on the Platform and any mandatory rights available under applicable law.
Rights in Souq Sinai's trademarks, logos, designs, software, and proprietary content belong to their respective rights holders and may not be copied, used, or republished without authorization.
Users represent that they have the necessary rights or permissions for content they upload or publish on the Platform.
By publishing a listing or other content on Souq Sinai, users grant the Platform, to the extent necessary to operate the service and promote the listing, a non-exclusive license to use, display, process, and format that content across the website, applications, and associated Platform channels, subject to applicable law and the Privacy Policy.
Users must not attempt to compromise the Platform's security, disrupt its services, collect user data without authorization, use automated systems contrary to Platform policies, impersonate others, or use the Platform for fraudulent or unlawful activities.
We aim to provide a reliable service, but we do not guarantee uninterrupted availability at all times. Services may be affected by maintenance, updates, technical failures, third-party services, or circumstances beyond reasonable control.
To the extent permitted by applicable law, Souq Sinai is not responsible for losses arising directly from independent agreements or transactions between users, information or content published by users, or acts of third parties outside the Platform's control.
Nothing in these Terms is intended to exclude or limit any liability or right that cannot lawfully be excluded or limited.
Users may report listings, accounts, or activities they believe violate our policies. Souq Sinai may review reports and take appropriate action according to the circumstances, Platform policies, and applicable law.
Access to an account may be restricted, suspended, or terminated for violations of these Terms or Platform policies, fraudulent or unlawful activity, or where reasonably necessary to protect the Platform or its users, subject to applicable law.
The collection, use, and processing of personal information are governed by the Souq Sinai Privacy Policy, which forms part of the policies applicable to use of the Platform.
These Terms may be updated from time to time to reflect changes to our services or legal and operational requirements. The updated version will be published on the Platform and will take effect in accordance with applicable law.
These Terms are governed and interpreted in accordance with the laws and regulations applicable to the relevant Souq Sinai services, user, and transaction, without prejudice to any mandatory rights available to users under applicable law.
For questions regarding these Terms or the use of Souq Sinai, please contact us through the official contact methods provided on our Contact Us page.
Last Updated: October 2026